For correspondence and billing only:

30Marion Street,

Mount Vernon, OH 43050

Repairs/Deliveries/Pickups are done on Ringold Street by appointment only.  Richard is a system consultant and not a retail establishment.  We appreciate the respect our clients give us by working with us on an appointment basis.  This allows us to give each of our clients premium care and value.

Phone 740-392-7218

Richard Ketchel  rich@bigketch.com 

Service, Installations, Quotes

Brenda Ketchel  brenda@bigketch.com

Accounting

All other staff or sales requests sales@bigketch.com

Remote Access  - Use only when instructed to by Big Ketch Technician